FREQUENTLY ASKED QUESTIONS

What types of personalized gifts do you offer?
We provide a variety of personalized gifts such as custom mugs, photo frames, engraved jewelry, custom T-shirts, and many more. Explore our full range of products on our website to find the perfect gift for your loved ones.
How do I personalize an item?
To personalize an item, select the product you wish to customize, and complete the checkout process and send us your photos or designs through email or whatsapp.
What is the delivery time for personalized gifts?
Once your order is confirmed, it usually takes 5-10 business days to process and dispatch personalized items.
Can I change my order after it has been placed?
Since personalized items are custom-made, we can only accommodate changes before production starts. Please contact our customer service team as soon as possible if you need to modify your order
What is your return policy for personalized items?
As personalized products are uniquely made for each customer, we do not accept returns unless the item is faulty or there is an error in the personalization. If your item arrives damaged or incorrect, please contact us within 24 hours of receiving your order, and we’ll work to resolve the issue.
Do you offer bulk orders for corporate gifts?
Yes, we specialize in corporate and bulk orders for businesses. Please reach out to our team at info@giftsuppliers.ae for more information and get a custom quote.