Return and Refund Policy

Effective Date: August 2025

At Printshop4me.com, your satisfaction is our top priority. We specialize in custom-made gifts and personalized products that are created uniquely for you, featuring names, photos, messages, or designs. As each item is made to order, it holds sentimental and individual value — which is why we uphold a policy that aligns with U.S. consumer laws and global standards for customized merchandise.

1. Overview

Printshop4me.com proudly delivers high-quality personalized gifts to customers across the USA, Canada, and worldwide. Due to the custom nature of our products, returns and refunds are only accepted in limited cases, specifically when:

• The product is received damaged or defective

• The item delivered is completely different from what was originally ordered

2. Non-Returnable & Non-Refundable Products

Because each item is custom-made exclusively for you, we do not accept returns or offer refunds for:

• Personalized items with names, photos, messages, or designs provided by the customer

• Orders where customer input (text, images, etc.) was submitted incorrectly

• Change-of-mind or dissatisfaction with personalization choices

• Minor color variation due to screen-to-print differences

This policy applies to all custom bobbleheads, engraved gifts, personalized apparel, photo mugs, custom wall art, and other made-to-order items.

3. Return & Refund Eligibility

You may request a replacement or refund if:

• Your order arrives damaged, defective, or broken

• You received a completely incorrect item (wrong design, name, or product type)

To be eligible:

• Contact us within 7 days of receiving your order

• Provide your order number and clear photos or video evidence of the issue

• The item must be unused and in its original packaging

4. How to Request a Refund or Replacement

Please follow these steps:

1. Contact Us
   Email: info@printshop4me.com
   Include your order number, issue description, and images of the product.

2. Return Instructions
   If your claim is approved, we will share return instructions. In most cases of damaged or incorrect items, we will cover the return shipping cost.

3. Inspection and Processing
   Once we receive your returned item (if applicable), we will inspect it. If approved, your refund will be processed to your original method of payment within 5–10 business days.

5. Exchanges

We only offer exchanges for the same product if the original item was defective or incorrect.
Please note: We do not allow exchanges for other sizes, colors, or styles due to the personalized nature of each item.

6. Late or Missing Refunds

If you haven’t received your refund:

• Check your bank or credit card statement again

• Contact your payment provider as processing times vary

• If the issue persists, email us at info@printshop4me.com for support

7. Shipping Costs & Responsibility

• Shipping charges are non-refundable, unless the item is faulty or the mistake is ours

• For approved returns, we will cover return shipping only if we are at fault

8. Contact Information

PRINTSHOP4ME 
Shop No 2, Damac Suburbia Building,
Jebel Ali, Opposite UAE Exchange Metro Station
📞 Phone: +971 504 4688 042
📧 Email: info@printshop4me.com

Why Choose Printshop4me.com?

We are trusted providers of personalized gifts in the USA, Canada, and worldwide, with over 15,000 custom products to choose from — including engraved items, custom photo gifts, bobblehead figurines, and more. Each piece is handcrafted with care, made to bring joy and meaning to your gifting experience.

Please note: By placing an order on Printshop4me.com, you acknowledge and accept the terms of this Return and Refund Policy.